The first controller to connect is blue, the second is red, the third is green, and the fourth is pink. Connect the DualShock 4 controller with the USB cable and press the PS button on the controller. Now once in safe mode, try switching the HDMI cable with another HDMI cable. Pairing a device. Connect the DUALSHOCK®4 controller with a USB cable that transfers data and press the PS button on the controller. The first time you use a controller or when you want to use the controller on another PS4™ system, you'll need to pair it with the system. Step 4) Select option 3: “Update System Software” and then “Update using Internet”. As for the controllers, hold the reset button down for about 10 to 15 seconds. Good working PS4 DUALSHOCK wireless controller USB cable to connect the controller to your computer. To do this: 1. Causes why your PS4 controller won’t sync or connect. There are a few reasons that can be blamed for the PS4 controller syncing issue.. Bluetooth signal interference. Step 3) Connect your DS4 controller using a USB cable and press the PS button. Release it after two beeps: one when you first press, and another 7 seconds later. After the restart, the monitor/TV should detect the signal. i have two different controllers. the only bluetooth device that is active by default is my laptop and i don't think it should affect the ds4 If you do not see the Safe Mode menu, give steps 1-3 another try. Every now and again it will turn on (and give the blue light on the controller) and at the start-up screen act like it doesn't recognize the controller again. Or, a compatible wireless adapter to allow PS4 wireless connection. Connect the controller to your system with a USB cable while the system is on. Then replug the power cable and press the PS4 button on the controller and it SHOULD start on its own. Once the PS4™ is off, press and hold the power button. If your controller still won't connect wirelessly, you might need to perform a complete reset of the controller. Reset the PS4 controller. Once the PlayStation 4 is off, press and hold the power button on the console. For either controller. I am stuck in Safe Mode unable to connect a controller. When you see the Safe Mode screen, plug in your DualShock 4 controller via USB Turn on your controller by pressing the PS Home button There are six PS4 … when i disconnect it and connect the other controller, i don't experience the issue with the other one. Then turn on the PS4, connect a controller with the USB cable and push the PS button. And the old one that has already been synced now only blinks one quick white flash instead of the standard six. No dice. Now connect the PS4 controller with a USB cable and press the Play Station button present on the controller. 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