Customer Surveys from Netflix. The last thing to try is a factory reset of your Fire TV Stick. why does Netflix app on Samsung smart TV not work. How do I manage the emails I get from Netflix? From a web browser, go to your Account page. Here’s the process: Phishing or suspicious emails or texts claiming to be from Netflix. I contacted Netflix support and they said it was an issue on their end that they were working on resolving, and it was fixed about 5-6 hours later. Netflix not working — logging in. Solutions: Restart the device: This issue can happen with any device you are using, android, iOS, computer or gaming console etc.So, the first thing you should do is to restart the device you are using. It doesn't appear to be an iphone x issue because I can't find any discussions about it online (while there ARE discussions about other iphone x issues). Enter your Netflix account password. On Netflix I noticed there is an extra option on the Account page to de-authorize other devices. B. How to keep your account secure. 'We are having technical difficulties and are actively working on a fix. I received a ‘password reset required’ email. @_damndae Somebody keeps trying to reset my Netflix password. Fire Stick Reset. So my question is how does authentication for Netflix work if it doesn't have to locally store your password? My password does not work. ... @GoMcMahon @virginmedia A. Netflix/Amazon Prime not working properly. Note that doing reset is starting over everything on your Fire TV Stick. Please try again in a few minutes' is one of them. Check the box to Require a PIN to access the selected profile.. To remove the PIN requirement, uncheck the box. Your streaming device must have an active internet connection that meets the Netflix internet connection and speed recommendations. How do I manage the text messages I get from Netflix? Samsung no help with 5 resets. To resolve the Netflix logon problem, you’ll need to do a full factory reset though a hidden service menu that is only displayed on the front panel of the player. all other apps work. The basic reset that is done through the setup menu on erases some settings; it does not clear the Netflix settings. I cannot access my Netflix. Netflix is a great streaming service, but it’s very useless if you can’t even log into it. Y’all down bad like that ? I am getting strange messages. Open the Profile & Parental Controls settings for the profile you want to lock.. Change the Profile Lock setting.. My girlfriend changed her password but I was still able to use it without re-entering the password till she logged out other devices. There are several reasons why your NETFLIX App Not Working on TCL Smart TV, and understanding each possible cause can help you resolve the problem quickly. ; Visit the Netflix Help Center for information on the Netflix streaming service and to setup a customer account. 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